OUR policies

In-store Purchases:

We offer Store Credit or Exchange Only on regular priced items (clothing, shoes, bags or wallets) within 14 days from the date of purchase.

We do not offer refunds or price adjustments.

All on sale items are FINAL SALE. No exchange or returns.

** For our Holiday Return Policy please see in-store ***

These items are Final Sale (In-store and online):

• Jewelry
• All headwear: Hats, hair accessories and sunglasses.
• Scarves and mittens.
• Bodysuits, undergarments, swimwear, and socks
• Bath and body care products and tools

For all Returns/Exchanges:

• Items must be not be washed, worn, damaged or altered.
• All original tags must be attached.
• You must present a valid receipt. We are unable to process a store credit without a receipt.
• All on sale items, markdowns and clearance items are FINAL SALE. No exchanges on sale items. No price adjustments on previously made purchases. No exceptions.
• If you are a regular shopper, we highly recommend always purchasing on your account, this way all your orders are tied to your account if you ever misplace a receipt.
• Credits to your store account do not expire and can only be used in-store.
• Gift cards are not redeemable for cash and are final sale.
• All prizes, giveaways and promotional items are not redeemable for cash or exchangeable.
• All shipping costs are incurred at the customer’s expense and are non-refundable.
• All returns/exchanges are up to the discretion of the Wildflowers Style & Co. team, we have the right to refuse an exchange.

Online Purchases:

All eligible product (see eligible items above) from Online purchases can be returned to the store for an in-store credit/exchange (we do not offer refunds) in-store within 10 days from your order delivery date from Canada Post.

Defective Items:

If you receive a defective item please email [email protected] within 48 hours of the delivery date. Please include a photo of the defective item, the defect, and the order number it came from. If you contact us after the 48 hour window or the tags have been removed, the item has been worn, it will not be eligible for a refund or exchange.

Process for Returning an Online Order:

Online orders can be returned for store credit within 10 days of the delivery date provided by Canada Post. You can return the item by visiting us in-store OR mailing it (at the customers cost) to us:

Wildflowers Style & Co.
#175 – 20728 Willoughby Town Centre Drive
Langley, BC V2Y0P3

We highly recommend you select to have a tracked shipment as we are not responsible for lost in mail packages. Once your product has been inspected and meets the above criteria, we will email you an in-store credit.

Online Exchange:

We cannot offer exchanges online. Please return your item (following the Online Purchase Return process above) and simply re-purchase what you’d like instead off the website. We do not “hold” items until your return comes through.